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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ITALDIBIPACK products

The group "New Technologies" offers for review the products of the plant ITALDIBIPACK: flow-pack packaging machines, automatic shrink machines, manual shrink systems, semi-automatic shrink, packaging systems, robotic packaging systems, semi-automatic pallet packers, with a rotary table, manual stretch packaging machines, machines for gluing cases, strapping machines, materials, accessories
  • Flow-pack packaging machines ITALDIBIPACK
    Flow-pack packaging machines
    DIBIFLOW MC et al.
  • Automatic heat shrinkers ITALDIBIPACK
    Automatic heat shrinkers
    Mecpack Five Stars Compact, etc.
  • Manual heat shrink systems ITALDIBIPACK
    Manual heat shrink systems
    MITIKA, SWING STD, etc.
  • Semi-automatic heat shrink lines ITALDIBIPACK
    Semi-automatic heat shrink lines
    ESPERT 5040 EV, etc.
  • Wrapping machines ITALDIBIPACK
    Wrapping machines
    ECOFARD 500 SA MB, etc.
  • Packaging systems ITALDIBIPACK
    Packaging systems
    SPEED BAG HS, etc.
  • Skinpack machines ITALDIBIPACK
    Skinpack machines
    MINICUT, SKIN 5035-EV, etc.
  • Robotic packaging systems ITALDIBIPACK
    Robotic packaging systems
    LEONARDO, LEO, etc.
  • Semi-automatic pallet packers ITALDIBIPACK
    Semi-automatic pallet packers
    ECOSPIR EV, ECOSPIR FA, etc.
  • Manual Stretch Packaging Machines ITALDIBIPACK
    Manual Stretch Packaging Machines
    JOLLY WRAP TWIN, etc.
  • Machines for gluing housings ITALDIBIPACK
    Machines for gluing housings
    NASTROPACK NP 01 LC EV, etc.
  • Strapping machines ITALDIBIPACK
    Strapping machines
    DELTAREG AA 202 X, etc.
  • Materials and accessories ITALDIBIPACK
    Materials and accessories
    Stretch films, etc.

NEW TECHNOLOGIES GROUP

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